Privacy Policy | Blooming Minds

1. Introduction

Welcome to Blooming Minds Therapy ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.bloomingmindstherapy.co.uk) and use our services.

2. Information We Collect

We may collect and process the following types of information:

a) Personal Information

Name
Email address
Phone number
Address (if provided)
Any details shared in inquiries or booking forms

b) Sensitive Information

As a therapy service, we may collect sensitive information related to your mental health history when you voluntarily provide it through consultation forms or direct communication.

c) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent on the website
Cookies and tracking technologies (see Section 6)

3. How We Use Your Information

We use your information for the following purposes:

To provide therapy services and respond to inquiries
To process appointment bookings and payments
To communicate with you regarding appointments and updates
To comply with legal and professional obligations
To improve our website and services

4. Legal Basis for Processing

We process your data based on:

Consent – When you voluntarily provide information for therapy services or sign up for updates.
Contractual necessity – To provide and manage therapy sessions.
Legal obligations – To comply with regulatory and professional guidelines.
Legitimate interest – To enhance our services and user experience.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

With trusted third-party service providers (e.g., scheduling platforms, payment processors) for essential operations.
When required by law to comply with legal or regulatory obligations.
With your explicit consent if referral or collaboration with another professional is necessary for your well-being.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

9. Your Rights

Under UK GDPR, you have the right to:

Access, update, or delete your personal data
Restrict or object to processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Blooming Minds Therapy
Email: vinisha@bloomingmindstherapy.co.uk
Website: www.bloomingmindstherapy.co.uk